Case Studies

How Stack Sports (TeamINN) Grew 80% with a Smarter Hotel Booking Platform from EventPipe

jeffporter@eventpipe.com (Jeff Porter) — Tue, 01 Jul 2025 11:45:59 GMT

In 2021, David Costlow joined TeamINN at Stack Sports after years of coaching high school football. He teamed up with Brandon Hollmann, General Manager of Partner Solutions (and former event operator), to manage hotel bookings for hundreds of national youth sports events. With partners like Pop Warner depending on them, their operation demanded efficiency, transparency, and scale.

Key Results	Impact
80% Revenue Growth	Achieved in under 18 months after adopting EventPipe
Expanded room blocks	Stronger hotel relationships led to more inventory availability
Increased revenue per booking	Custom fees and policy controls unlocked new income streams
Higher retention	Simplified booking experience led to more repeat bookings
More operational bandwidth	Automation freed up team resources for growth initiatives

By mid-2023, they were running into real obstacles. Hotel partners were asking for better reporting and flexible inventory. Internal processes were overly manual, and their existing hotel booking platform created more friction than flow. Communication gaps and missed revenue opportunities started to take their toll.

“We had hotel partners asking for specific reporting and contract customization, and we couldn’t deliver fast enough. “It became clear that if we didn’t evolve, we’d lose ground with our most valuable accounts.” - David Costlow

They started looking for a hotel booking platform that could move at their pace, solve their real-world problems, and support their growth.

They found EventPipe.

How INNPLAY Scaled Tournament Housing with EventPipe

jeffporter@eventpipe.com (Jeff Porter) — Wed, 25 Jun 2025 12:00:00 GMT

When Erica Lasky founded INNPLAY, she knew one thing for sure: there was a better way to handle tournament housing. As a startup with a lean team, INNPLAY set out to support youth & amateur sports tournaments with a smarter, more service-focused approach to group hotel bookings. Her first step was partnering with the right technology platform, recognizing that she couldn’t scale the business while juggling spreadsheets, manually managing room blocks, hotel contracts, and guest reservations. Automating these processes was essential for growth and sustainability.

JPG Travel Streamlines Event Housing Management with EventPipe™

jeffporter@eventpipe.com (Jeff Porter) — Thu, 19 Oct 2023 14:26:55 GMT

Introducing Paula Gravatt, JPG Travel Solutions

Paula Gravatt, Owner of JPG Travel Solutions, has spent over 10 years in the leisure, travel and customer service industries. With prior experience as a CrossFit Affiliate Owner and Corporate Event Manager, Paula’s passion for traveling has led her to visit and explore over 20 countries. Her global experiences have fueled her desire to help people experience everything great in this world. Paula’s fervent love for travel inspired her to launch JPG Travel Solutions, a travel agency with a particular focus on sporting events.